PNQM – National Program for Wood Quality is a certificate that aims to control the production process, from the receipt of raw materials and supplies, to packaging of the final product, defining parameters to be checked and acceptance criteria. The purpose of this control is to provide the market with products known and manufactured within controlled parameters specifications.
The program was created in 1999 based on ISO 9001 certification and presents a whole system of quality management. The documents that make up this quality system is the Quality Manual, which consists of procedures (establishing the operation of the Quality System), work instructions (specific documents for certain stages of the production process), records (documents which the results are recorded in the controls performed in the production process), and attachments (it supplements quality requirements established in Procedures, Work Instructions and Records).
Over the years, since the program’s implementation, some indicators of success were appointed by certified companies, such as:
– Increased productivity;
– Reduction of yield lost and costs;
– New markets conquest;
– Improving the image of the product;
– Protection of existing market;
– Increased customer satisfaction;
– Facilitates implementation of other certifications in the Company;
– Stimulation of continuous quality improvement;
– Greater Control of the Manufacturing Process;
-Culture and organization change.Voltar ao topo